Posts by Secret Server
Blame it on Julia
I’m blaming it all on Julia Child. Don’t get me wrong, I love Julia and her “Just a piiiiiiiinch of salt!” as much as the next person, but she’s the…
Read MorePayback is Hell
Hard work and no play make for… well… a dull work environment. Even the most dedicated and serious chefs take advantage of the chance to play practical jokes on the…
Read MoreSecret Server Offers Insight for New Hires
To most of you, the end of off-season means your favorite restaurants are reopening and life isn’t so crazy yet that you can’t enjoy an evening out. To us in…
Read MoreSecret Server: A Remarkable Show of Composure When Presented With a Quandary
Ah, springtime! Some of you are just returning from spring break and others are flying out the door for off-season. Southern Utah, a cruise, a month in Thailand? Vacation separates…
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Secret Server: The Secret Art of Reservations
The first step to dining … The Reservation. At a restaurant where reservations are appreciated and often necessary, seating people is an art form. The host must juggle each request:…
Read MoreSecret Server: The Shift Meal
What do you get when you combine a limited budget, a low priority kitchen task and specific time constraints? Shift meals. For those who have never worked in the service…
Read MoreUnusual Scene at a Sports Bar
A bachelorette party, with male strippers, at a sport’s bar. What could go wrong? They had the best intentions when they planned it. The guest of honor worked at the…
Read MoreOver-Served
No one has ever been “over-served” in the town of Jackson. Not you, not me, not anyone at late night happy hour. That’s my story, and I’m sticking to it.…
Read MoreTaking One for the Team
Alcohol greases the wheels of this industry. The profit margins are the highest, but so are the problems. Especially when the bosses or chefs are involved. Boundaries? Rules? Not only…
Read MoreKids Gone Wild
Ultimately the decision must be made. If you’re going out, do you bring the kids? For those of you with polite, quiet, little angels, count your blessings and commend yourself…
Read MoreJackson Idol
I’ve seen it all: the good, the bad, the flat out wasted. Every once in a while, I have come across a true Miracle Worker. So this week, I’m focusing…
Read MoreThe Grudge
It was “The Night” to be at the bar. The best deals in town available only one night a week. The place was packed with everyone, even though it was…
Read MoreThat Guy
He doesn’t make an appearance every night. Sometimes a whole week will go by without a sighting. But every server in the world knows exactly who I’m talking about. He…
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